Our New Office in the Arboretum Area of Charlotte is Now Open
November 6, 2011
WELCOME AUTUMN! It has been a bit tricky but we are pleased to announce that the treats abound for us here at CornerStone Ear, Nose & Throat, PA. Specifically, our new office in the Arboretum area of Charlotte is now open! This beautiful space is fresh, light-filled, ready to serve our patients, and is just a stone’s throw from our previous location. We were fortunate to have Mr. Jim Duncan of Duncan Construction Company begin the process of construction in late Spring, bringing us to opening day right on time. Located at Providence Road and Pineville-Matthews Road in the Arboretum area (behind the Bank of America and Wells Fargo branches), we are easily accessed by our South Charlotte, Pineville and Matthews, as well as our Charlotte oriented Union County patients. Situated perfectly between Mercy Hospital, CMC-Pineville, and Presbyterian Hospital in Matthews, we are able to easily meet the outpatient and hospital based health care needs of patients from a broad area.
After a hectic few weeks of packing, moving, phone upgrades, and reestablishment of network communications, our warm and friendly (always!) staff members and medical assistants are ready to greet our patients and show off our new space. Having always been at the forefront of paperless medical office technology, recent improvements and upgrades in our paperless medical records system and communications system now seamlessly connect all our offices. We have a full time IT Director who is constantly maximizing the benefits we receive for our investments in modern electronic health records. Now that our new office is fully “on-line” with our other two offices, our staff, physicians, and audiologists can easily communicate and share information within a single electronic medical record from different locations. This means that our patients can contact or be seen at any of our three offices and their entire health record will be available to that office staff and physician. And, when you call any of our offices, you can be connected to anyone at any of our offices.
Some things never change about our practice, though. You can expect the same high level of attention we’ve always given to each patient. Our audiologists are also ready with beautiful diagnostic and work spaces. Aimee Kern, assistant to Audiology, loves the open office plan and the new Audiology and Hearing Aid Center as well as the easy to access, ground level entrance. “And, there is quick access to the amenities of The Arboretum Shopping Center and it’s so easy to get to I-485.”
According to Dr. William McClelland, the decision to expand our office at this time and in this location is “simply a reflection of our increased commitment of resources to the greater Charlotte-Mecklenburg area to better accommodate our expanding patient volumes and increased referral base. In addition to our expanded clinical capabilities, we are pleased to offer a full and comprehensive Audiology division that includes adult, pediatric, and infant diagnostic hearing testing, inner ear/balance testing, and full service hearing aid offerings including evaluations, fittings, sales, and repairs.”
Dr. McClelland goes on to point out that “Our mission, since starting the practice in 1994 has always been and remains to provide the highest quality and most technologically advanced ear, nose and throat care to the citizens of Mecklenburg, Union, and surrounding counties in a physician-directed, friendly, comfortable, caring and personal environment.” We encourage our existing patients and referring physicians to stop by for a tour of our new office. For those who would like to begin a relationship with us, we invite you to call us for your appointment or request an appointment via our Appointment Request Form.
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